FAQ'S
1. What is House Fitz?
House Fitz is an online store specializing in home accessories, home décor, and kitchen accessories, catering to customers in the United Arab Emirates and Saudi Arabia.
2. Where do you ship?
We currently ship to UAE and Saudi Arabia with fast and reliable delivery services.
3. How long does shipping take?
Shipping times vary based on your location:
- UAE: 3-5 business days
- Saudi Arabia: 5-7 business days
4. What payment methods do you accept?
We accept credit/debit cards, bank transfers, and cash on delivery (COD) in select locations.
5. Can I track my order?
Yes! Once your order is shipped, you will receive a tracking number via email or SMS to monitor its progress.
6. Do you offer returns or exchanges?
Yes, we have a 7-day return policy. If you receive a damaged or incorrect item, contact us within 7 days for a return or exchange.
7. How can I contact customer support?
You can reach us via:
📞 Phone: +92 313 6540886
📧 Email: azeemtarar401@gmail.com
8. Do you offer discounts or promotions?
Yes! We frequently offer seasonal discounts and special promotions. Follow us on social media or subscribe to our newsletter for updates.
9. Are your products high quality?
Absolutely! We carefully select our products to ensure premium quality, durability, and modern designs.
10. Can I cancel or modify my order?
Orders can be canceled or modified within 24 hours of placing them. Please contact our support team as soon as possible for assistance.